Independent hospitality technology consultancy
Connect your systems. Put AI to work. Protect your margins.
We help restaurants, pubs, hotels, B&Bs and holiday parks across London and the South East cut admin, reduce waste and make better decisions — with joined-up systems, an ERP that fits, and practical AI your team will actually use.
- Vendor-neutral advice
- Hands-on implementation
- UK GDPR built in
- London & the South East
Why it matters now
Hospitality margins have never been tighter
Since April 2026 the National Living Wage has been £12.71 an hour, and UKHospitality estimates the latest statutory pay rises add around £1.4bn to the sector’s wage bill — on top of higher employer National Insurance, energy and food costs.
Most independents can’t simply cut their way out of that. The opportunity is in the hours lost to disconnected tills, booking systems, spreadsheets and supplier paperwork — and in the decisions that better data and AI can make faster and more accurately.
The picture in numbers
Why operators are rethinking their technology
286 hrs
lost per manager each year switching between unconnected systems
Source: Access Hospitality research, 2026
£1.4bn
extra wage costs for UK hospitality from the April 2026 pay rises
Source: UKHospitality estimate
28%
of UK & Ireland operators already using AI across several departments
Source: Access Hospitality, 2026
82%
of hospitality professionals expect their use of AI to grow within a year
Source: Canary Technologies survey, 2026
Our approach
Connect. Automate. Apply AI.
AI is only as good as the data and processes underneath it. So we work in that order — and every step pays its own way.
Connect
We map your systems and data flows, then join them up — through integrations or an ERP such as SAP Business One — so you have one reliable view of sales, stock, staff and guests.
Automate
We remove the repetitive admin that eats shifts: invoice matching, stock counts, rota building, booking confirmations and end-of-day reconciliation.
Apply AI
With clean data in place, we introduce AI where it pays back fastest — forecasting, ordering, guest messaging and plain-English answers from your own numbers.
What we do
AI services built around how hospitality really works
AI Readiness Review
A fixed-scope review of your systems, data and processes: every system rated red, amber or green, a map of how your data flows, your top AI opportunities and a costed 90-day roadmap.
AI for Hospitality
Forecasting, smarter ordering, rota planning, 24/7 guest messaging and review analysis — chosen for your business and rolled out with your team.
Hospitality ERP
SAP Business One integrated with point of sale for growing and multi-site operators, delivered in partnership with IMTS Global Limited.
AI workshops & training
Practical half-day sessions that give owners and managers the confidence to use AI safely — with a simple AI use policy and a shortlist of opportunities for your venue.
Who we work with
Built for independent hospitality
Restaurants & cafés
Forecasting, menu costing and waste control
Pubs & bars
Fast EPOS, stock accuracy and smarter rotas
Hotels
PMS, pricing and guest messaging
B&Bs & guest houses
Direct bookings and less admin
Holiday parks & glamping
Bookings, retail and seasonal staffing
Multi-site groups
ERP, central purchasing and group reporting
How we work
From first conversation to measurable results
Discover
A free 30-minute call to understand your business, goals and frustrations.
Diagnose
We review your systems, data and processes and agree the priorities with you.
Deliver
We configure, integrate, migrate and train — or pilot an AI use case against clear targets.
Improve
We measure the results, refine, and support your team as you scale what works.
Why choose us
People first, technology second
Large chains have in-house teams for systems, data and process improvement. Most independents don’t. We fill that gap — with the discipline of enterprise programmes and the practical know-how of people who have run bars, cafés, restaurants and guest accommodation.
- Independent and unbiased — we recommend what fits your business, not what pays the biggest commission.
- Implementation, not just advice — we stay until the change sticks.
- Secure by design — UK GDPR and guest-data protection from day one.
- Start small, prove value — every AI project begins with a measurable pilot.
Client feedback
What our clients say
The team is very knowledgeable and have provided a great service from the start.
Verity Froggett
Bar Manager, The Night Yard
The team have provided us with innovative and cost-effective solutions alongside excellent customer service.
Gary Walters
CEO, HICO Group
Gaurav was professional, thorough and delivered on time and in budget. Overall, excellent software support.
Gareth Fulton
Director, Elmley Nature Reserve
Insights
Practical guidance on AI in hospitality
Where to start with AI in UK hospitality in 2026
A step-by-step starting point that avoids wasted spend.
Do you need an ERP before you use AI?
When an ERP makes sense — and when it doesn’t.
Guest data, AI and UK GDPR: a practical checklist
The questions to ask before switching an AI tool on.
Where we work
Serving London and the South East
Based in Kent, we work on site across London and the South East and remotely across the UK.
London Kent Surrey Sussex Essex Hampshire Berkshire Oxfordshire Buckinghamshire Hertfordshire
FAQs
Questions we’re often asked
Is AI only for big hotel groups and restaurant chains?
No. Many of the quickest wins — demand forecasting, smarter ordering, automated guest replies and back-office automation — work well for single sites and small groups, often using tools you already pay for.
Do I need to replace my existing systems?
Usually not. We start by assessing what you have. Often the best value comes from connecting and configuring existing systems properly; we only recommend replacement where it clearly pays back.
What is an ERP and do I need one?
An ERP brings finance, purchasing, stock, sales and reporting into one platform. It suits multi-site operators, businesses with retail alongside hospitality, and anyone outgrowing spreadsheets. Our readiness review will tell you honestly whether it’s right for you.
How do you keep guest and business data safe?
We follow UK GDPR principles: collect only what’s needed, control who can access it, use reputable providers, and keep a human in the loop for AI-driven decisions that affect guests.
Where are you based?
We’re based in Kent and work on site across London, Kent, Surrey, Sussex, Essex, Hampshire, Berkshire, Oxfordshire, Buckinghamshire and Hertfordshire — and remotely across the UK.
Ready to see where you could save time and money?
Start with a free, no-obligation 30-minute call — or go straight to a fixed-scope AI Readiness Review.